Tuesday, May 22, 2012

Workaround for Dell OpenManage Server Administrator installation fails prerequisite checks

When trying to install Dell OpenManage Server Administrator (OMSA) on a PowerEdge R610 server running Windows Server 2003 R2,  I received the following error from the prerequisite checker:
 ”This is not a supported server. Server Administrator software can only be installed on supported servers.”
I recevied this error when trying to install OMSA 5.4, 5.5, and 6.0.1. To get around the error you can run the installer with the option to bypass the prerequsite checker. To do so, from command prompt, run the following:
C:\OpenManage\windows\SystemsManagement\msiexec /i SysMgmt.msi SYSTEMCHECK=NO
Dell’s official documentation says version 5.4 and 5.5 of OMSA are not supported on the R610, but it runs great on many systems in my environment.

hxxp://support.dell.com/support/edocs/software/smsom/5.4/en/qig/html/index.htm#wp1130494

2 comments:

anil said...

nice and interesting blog....we24support

Eric C said...

thanks alot of the great tip.
using the dell iso, i was able to extract, edit the relevant .msi with orca, search for the sytemcheck property, change to no, and save.

executing the msi afterwards resulted in no errors and a functioning openmanage application. appreciate the help!

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